Faster, Better, More Efficient: Knowledge Management with Enterprise Search
This is precisely where knowledge management and enterprise search meet, where existing knowledge in the company is made usable, knowledge is able to be shared across locations, and experts in the company can be found more quickly.
Making Knowledge Available – At the Right Time and Place
Our product, iFinder, combines enterprise search, artificial intelligence, and machine learning and linguistics. Don't think of iFinder as just a search tool – it’s a central knowledge database that intelligently networks all the data silos. It’s a central access point for company-wide searching of structured and unstructured data, no matter where it is located.
Using smart filters and dashboards, users can run all kinds of conceivable ad-hoc analyses. Natural language processing also helps users intuitively expand their searches. Plus, the iFinder AI makes it possible to place any metadata layers desired across your content landscape. Add confidentiality notes, deadlines for deletion, or information on personal data to any piece of information.
The Most Important Features for Your Knowledge Management
- Guided search with smart suggestions for intuitive navigation
- Semantic and natural language search
- Customizable dashboards, e.g., for Customer Service, Purchasing, or Product Development
- Integration in the digital workplace or special department-specific applications